Frequently asked questions
I have a WDOG error on my machine
This could be many different issues on the machine. Its not an exclusive error.
My reel brake is not adjusting after inputting new value
The new value is only activated after an E-stop and Reset has been completed.
Film is slipping
Poor engagement/pressure on the rubber drive
Im getting poor quality seals
Common issues to look out for regarding a poor seal quality would be a build up of product on the seal profiles on the top tooling. Another issue could be that the sealing rubber is damaged or worn and needs to be replaced.
The heaters on the tooling won't turn on.
Check to see if the Tool Loading Arms are in their home position. If they are open it will prevent the heater contactor from engaging. Also check the sensors that look for the loading arms havn't become loose and are in the correct position to see the countersink pickup bolt in the arm.
The table on my Eclipse R is out of position.
Check to see if the coupling on the table assembly is tight.
The film is constantly feeding through the machine.
Check to see if the Registered Film option is on. Also check that the nip roller is engaged.