Service Engineer

We have a vacancy for a Service Engineer

This exciting and challenging role is important in helping to maintain the excellent reputation of the Company as a first-class service provider. We would welcome applications from individuals who have completed an apprenticeship or equivalent, have experience in a service engineer position and feel that they possess necessary skills to undertake this role. Candidates will need to demonstrate their:

• ability to deal with customers with professionalism, and empathy

• confidence in communicating effectively with customers and their representative

• determination to deliver a first-class service to customers

• ‘can do’ attitude to meeting the needs of customers

Key Responsibilities

• Respond promptly and effectively to requests from the Service Desk to attend customer sites

• Perform machine assessment visits on customer sites and complete the necessary reports

• Perform routine preventative and corrective maintenance work on PA equipment to the required standard to ensure customer satisfaction

• Attend site to carry out fault finding and breakdown resolution within the scope of their training and experience

• Attend site to carry out equipment installation and commissioning within the scope of their training and experience.

A competitive salary and the usual benefits of company vehicle, laptop and mobile phone are offered. If you are interested in this opportunity please apply in writing, to the HR Manager at dorothy.wainscott@pal.co.uk enclosing a copy of your current CV.